Getting Started with Amazon Connect
Deliver fast, personalized service with every customer interaction
Companies of all sizes and in all industries are migrating their contact centers to Amazon Connect to increase customer satisfaction, speed time to innovation, improve agent productivity, and lower costs. Amazon Connect provides you with all the resources to help you start providing better customer experiences today.
Create a thoughtful contact center game plan
Whether your contact center is currently in the cloud or on-premises, AWS helps you deliver a plan to reduce your costs, improve your average handle time, and increase your agent productivity.
Assess your migration readiness
Companies that migrate their contact center to Amazon Connect see on average a 241% Return on Investment. AWS Professional Services can assess your migration readiness and outline a plan for your move to the cloud.
Evaluate your cost savings
With Amazon Connect you pay as you go, saving you up to 80% compared to traditional contact center solutions. If you are interested in how much you can save with Amazon Connect, contact our sales team to schedule your own assessment.
Request a cost assessement »
Best practices for migrating to Amazon Connect
Migrating your contact center to Amazon Connect is easy and cost-efficient. Watch our webinar to learn how with best practices from our experts.
Watch the WebinarStart your migration journey
Easy to get started yourself
AWS IQ
If you have specific projects in mind, you can easily search and directly hire AWS IQ certified freelancers and consulting firms to accelerate innovation. Get started »Get started »Get started »Get started »Set up 10 agent Amazon Connect contact center with inbound and outbound call flows Geoff Groves
